Sale!

MB-230 Dynamics 365 Customer Service Functional Consultant Associate

Original price was: $25.00.Current price is: $12.95.

  • Time Limit: 120min
  • File Version: 7.0
  • Q&A: 240
  • Updated April 2024

Download a FREE VERSION from here: MB-230 Dynamics 365 Customer Service Functional Consultant Associate

Recommend this product

Description

  • Time Limit: 120min
  • File Version: 7.0
  • Q&A: 240
  • Updated April 2024

Download a FREE VERSION from here: MB-230 Dynamics 365 Customer Service Functional Consultant Associate

Skills measured

  • Manage cases and Knowledge Management
  • Manage entitlements and SLAs
  • Implement scheduling
  • Implement multi-session experiences for Customer Service
  • Manage analytics, visualizations, and insights
  • Implement Microsoft Power Platform
  • Implement Connected Customer Service
  • Implement routing

Job role: Functional Consultant